To view Audio Device Settings, first select the Settings tab on the left navigation. 
You will see four options. Select, Audio Device Settings. This is where users can change the devices used for the nVX webphone.
Microphone: In the dropdown, choose the microphone you’d like to use from the list of detected microphones.
Speaker: In the dropdown, choose the speaker you’d like to use from the list of detected speakers.
Easily access all Outlook contacts via your nVX user portal. In this article, we will walk you through creating a new contact in Outlook and accessing them through the nVX user portal.
Open your Outlook application. Navigate to the Contacts tab and click the ‘New Contact’ button. Complete the required details for the contact and click Save & Close button.
A new contact has now been created in your Outlook directory. This Outlook Contact Directory is synced with nVX, enabling you to see this new Contact under the Contacts tab in the nVX user portal.
Open the nVX user portal. Navigate to the ‘Address Book’ tab to see a full list of Outlook contacts, or use the search bar to find a specific contact.
Personal Contact Directory allows users to create/save a personal contact directly within the nVX User Portal and Mobile Apps.
Click on the green ‘+’ icon to create a contact within the User Portal.
A new Contact Card will open. Complete the contact details, including:
Click Save Contact to add the new contact to your Personal Contact Directory or click Cancel button to cancel contact creation.
To view contact cards, hover over the contact name in the directory. Contact cards will include name, job title, phone number and email address.
When viewing the contact card, hover over the phone number you would like to call. Click the phone icon to place the call.
When viewing the contact card, hover over the email address you would like to email. Click the email address to open an draft email.
Guest users, also known as external users, are non-registered nVX users. Non-registered users of nVX are given a default set of permissions and privileges.
There are 4 ways of inviting guest users to the meeting:
A meeting host can invite guest user(s) to the meeting while scheduling it in the User Portal.
If a meeting has already been started, a host or participant can invite a guest user immediately using the invite button.
Invite via Email
Enter the guest users’ email address and press the tab key. Click the Invite button to send the email invitation. Click the Cancel button to cancel the meeting invite.
Invite via Meeting Info
Guests can be invited by sending the meeting details. Click on Copy button and paste to users. They can join meeting via suitable method:
Invite via SMS
Click on SMS tab and enter a 10-digit mobile number to send meeting URL via SMS.
A meeting host can invite guest user(s) to a meeting while scheduling the meeting through Outlook via the Outlook Plugin.
A meeting host can invite guest user(s) to a meeting while scheduling the meeting through the nVX Mobile Apps. Hosts can also add guest users to live meeting via the Mobile App following the same format as the User Portal.
External users will receive an email with following details in the email body when invited by a meeting Host. Guest user(s) can select the suitable method to join the meeting; Dial in or click the link to join in a single click via nVX User Portal.
Upon joining a meeting, the guest user will be asked to login. Because the user is unregistered, they must select Join Meeting as Guest. If the meeting host has not started the meeting yet, the Join Meeting as Guest button will not be selectable.
Guest users will then be prompted with a splash page asking them to enter their name and email address. Once both are entered, click the Join Now button to join the meeting.
After logging in successfully, guest users will be directed to the live meeting.
Guest users are not allowed to start a meeting. They can enter meeting only if meeting is started by Host or any other participant. If meeting is not started, guest user login will not be available.
Guest users are not allowed to invite other participants. They will get following popup.
Presence is the use of color icons to display if a user is available, offline, or currently in a call. Color scheme is as follows:
If presence is enabled, users will be able to see following screen.
Currently, there are two methods where user presence can be seen. More scenarios coming soon.
Search Contact
Search any contact name (minimum 3 letters). Search result will show the list of best matched contacts with presence.
Favorites
Favorites contacts will be displayed under favorites tab.
To remove contact from favorite, click on red icon with star.
To logout of the nVX User Portal, click the logout icon at the bottom left of the navigation panel.
Note: When logged out of the nVX User Portal, users will no longer receive inbound calls to their nVX Websip phone. All phone calls will be sent directly to voicemail if another endpoint is not selected.
To view Ringtone Settings, first select the Settings tab on the left navigation. You will see four options. Select, Ringtones. This is where users can manage their ringtone and ring volume. Be sure to click the Save button at the bottom of the page after making any updates 
Ringtone: In the dropdown, select the preferred ringtone. Press the play icon, 
to hear the tone before selecting it.
Ring Volume: Adjust the Ring Volume by sliding the blue dot.
Upon logging into the nVX User Portal, users will default to the Home tab. The nVX User Portal is a web-based tool that allows users to:
The nVX User Portal also features an Emergency Service Warning for compliance.
