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Installing the WebRTC Network Limiter Extension for Google Chrome

This article will walk you through how to download and configure the WebRTC Network limiter Chrome Plugin.

The WebRTC network limiter extension is only needed if a delay issue occurs when answering inbound calls. 

To download and install:

Step 1

Visit the below URL using a Google Chrome browser window.

Step 2

Click the ‘Add to Chrome’ button

Step 3

In the pop-up, click the ‘Add Extension’ button.

Step 4

Go to the ‘Settings’ page of your Google Chrome browser.

Step 5

In the left column, click on ‘Extensions’

Step 6

Click on the ‘Details’ button for the WebRTC Network Limiter.

Step 7

Click on ‘Extension Options’. Note, you may need to scroll towards the bottom of the page to view this option.

Step 8

Select ‘Use only my default public IP address:’.

Step 9

Closeout the ‘Pop Up’ and ‘Settings’ tabs. Exit Google Chrome and re-open a new Google Chrome browser window.

Place a Call Using Your nVX User Portal

This article will cover how to place a call via the contact directory or dial pad in the nVX User Portal.

Step 1

Navigate to the Calls icon on the left

Step 2

Place a call by using one of the following options

  1. Enter a phone number (numerical or alphabetic) in the Search Area


  • Enter a name of a user already configured in the Favorites or the Directory.

Search results will appear below.  Hover over the selected option to see the configured extension.  Then click on the phone icon to click to dial.


Click on the DialPad icon to open the dial pad and dial the number with your mouse.  Click on the phone button to complete the call.

Click on the phone button to complete the call.