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Setting Up SMS for Microsoft Teams


SMS for Microsoft Teams allows Teams users to send and receive SMS and MMS using their Microsoft Teams application.

Note: Not all licensing includes MMS capability. Check with your administrator before sending multimedia messages.

Setting up SMS for Microsoft Teams

Note: Before following these steps, please confirm that your administrator has properly configured your Domain and DID settings.

Step 1

Open the Microsoft Teams Chat tab. Click on the ‘+’ icon within the chat window.

Step 2

Seach for TetraVX and add the new tab.

Step 3

Once added, you will see a new tab titled TetraVX in the chat window. By selected TetraVX, you will be able to see SMS conversations. You can now create, send, and receive text messages.

SMS Messages

Users can send and receive SMS messages via the User Dashboard.

Start an SMS Message

Step 1

Select the Messaging icon from the navigation panels located on the left side of your User Dashboard

Step 2

Click Start Chat.

Step 3

In the To: field, enter the Extension or 10-Digit Mobile Number you would like to contact.

Step 4

Draft your message in the text field. You can identify this field by the text Start typing your message here.

Step 5

Once your message is complete, select the Send icon.

Receiving an SMS Message

Toggling Between SMS Messages

You can toggle between SMS Messages at any time by selecting the desired conversation from the conversation list. Each conversation preview includes:

  • Recipient Extension or 10-Digit Phone Number
  • Most recent message
  • Time of most recent message