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SMS Messages

Users can send and receive SMS messages via the User Dashboard.

Start an SMS Message

Step 1

Select the Messaging icon from the navigation panels located on the left side of your User Dashboard

Step 2

Click Start Chat.

Step 3

In the To: field, enter the Extension or 10-Digit Mobile Number you would like to contact.

Step 4

Draft your message in the text field. You can identify this field by the text Start typing your message here.

Step 5

Once your message is complete, select the Send icon.

Receiving an SMS Message

Toggling Between SMS Messages

You can toggle between SMS Messages at any time by selecting the desired conversation from the conversation list. Each conversation preview includes:

  • Recipient Extension or 10-Digit Phone Number
  • Most recent message
  • Time of most recent message

Messaging Overview

nVX Chat allows users to stay connected and collaborate using files sharing, whiteboarding, task management, and more.

To navigate to the nVX Chat tool, select the chat icon, , from the left navigation panel. Once selected, the user will be redirected to nVX Chat page.

Starting New Conversations

Users are allowed to create new conversation, click on +New blue icon, . Following options are available:

  1. Invite New Client: A client invitation allows users to invite external parties
  2. Create New Project: A project should be created for collaboration amongst multiple users
  3. Create New Chat: A chat should be created for 1:1 collaboration

In-Chat Features

Following in-chat features are available for users:

  • Add file
  • Read-Unread message
  • Browser notification
  • Copy message
  • Create To-do
  • Edit message
  • Delete message
  • Chat members
  • Meeting from chat
  • Chat settings