Selecting Your Endpoint

An Endpoint is a device that is used as a communication channel for a user to make calls, receive calls, and use
telephony features.

Selecting an Endpoint

Step 1: Select the Additional Settings icon in the bottom left of portal to open a pop-up.

Step 2: The middle option is the current endpoint selected.  Click on the option to choose a different endpoint.

The available endpoints include:

All: Will ring all endpoints where the extension is registered.

Web: Will ring only the phone located in your web-based nVX User Portal

Phone: Will ring only the desk phone(s) where the extension is registered. When choosing Phone, a pop-up will appear to set the extension.  Click on the checkbox to confirm.

External: Will ring an external number, such as your mobile phone. This setting can also be used for Ring Groups or Queues.  When choosing External, a pop-up will appear to set the external number. Click on the checkbox to confirm.